Case study
How Cruise rapidly trained everyone
to keep up with
rapid growth
All it took was a simple shift: bringing learning into the flow of Slack so adoption and efficacy skyrocketed.
97% completion for optional courses
43% confidence lift for managers
Size
•
>5,000
Industry
•
Technology and Automotive
Location
•
San Francisco, CA
Core impact
•
Rapid skill development
Money saved
•
>$1 million
The story
The client
As the company pioneering self-driving cars, Cruise knows what it means to be innovative. With 5,000 employees in 2023, the company's rapid success also means rapid growth.
The challenge
As Cruise continues to grow, people are busier than ever. They have an unprecedented amount of new employees, new managers, and important information that's not communicated. The toughest part? Employees can't make time to learn, which doesn't mix well with a hypergrowth startup.
The solution and implementation
With Arist, Cruise launched 30+ courses in the first few months all entirely via Slack - where the average Cruiser spends their entire day. They launched courses on manager and career development, compliance, engineering basics and more.
The impact
For employees
In one click, Cruisers could access important and timely information directly in their Slack DMs. For managers and ICs alike, this meant far more access to career development and learning opportunities. The average manager felt 43% more confident, which changed the entire workday.
For the L&D team
The L&D team is quite humble, but really had something to brag about - they saw 97.3% completion rates among optional courses, and had functionally built a learning culture. They were also able to save over $500,000 by streamlining tools.
For the organization
Cruise now had a learning solution that was as fast, dynamic and innovative as them, boasting a new time to employee competency of under a month. Cruise also saw increased employee engagement, which is crucial during such competitive hypergrowth.
30+
courses launched in 6 months
97%
optional course completion rate
43%
average manager confidence lift
Brent Bernier
AVP, Talent, MAPFRE
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